Which features and devices result in the highest user engagement and loyalty?
Our customer, a global Fortune 500 technology company, wanted to identify its happiest and most loyal customers to decrease churn and increase revenue.
Verto Analytics helped this customer achieve the following:
- Identify the product areas with the highest potential churn
- Identify the key competitors who would gain from this churn
- Create an assessment of the device categories, product formats, and demographic segments where the risk of churn to competitors is highest
Learn more about our work. Complete the form on the right to download the full case study.